FAQ's
1. How can I place an order on ShopOffer?
Simply browse our products, add your favorite items to the cart, and proceed to checkout. Complete the payment using available methods, and your order will be confirmed.
2. How long does shipping take?
Orders are typically delivered within 5–10 business days in India. For international orders (if applicable), delivery may take 10–20 business days depending on location.
3. How can I track my order?
Once your order is shipped, you will receive tracking details via email or SMS. You can use the tracking link to check the delivery status.
4. Do you offer free shipping?
Yes, free shipping may be offered on selected products or during special promotions. Shipping charges (if any) will be shown at checkout.
5. What payment methods do you accept?
We accept secure online payments through credit/debit cards, UPI, net banking, wallets, and COD (if available in your region).
6. Can I return or exchange an item?
Yes, returns are accepted within 7 days of delivery if the product is unused and in original condition. For more details, please refer to our Return Policy.
7. What if I receive a damaged or wrong product?
If you receive a defective, damaged, or incorrect item, please contact us immediately with proof (photo/video). We will arrange a replacement or refund.
8. Are all products genuine?
Yes, we only source and sell authentic products to ensure quality and customer satisfaction.
9. Do you offer international shipping?
Yes, we ship internationally where supported. Delivery timelines and charges may vary based on destination.
10. How do I contact customer support?
You can reach out to us through the Contact Us page available on the website.